DUBAI DOLPHINARIUM

Product Description

BLOOM HORIZON TRAVEL & TOURISM dedicated to crafting exceptional experiences that will leave you with lasting memories and a profound appreciation for the beauty and excitement that Dubai has to offer. Weather your seeking the thrilling adventures in the desert, exploring the mesmerizing cityscape, or simply unwinding in luxury, our team is committed to ensuring your every desire is met.

BOOK NOW

to explore Dubai Dolphinarium.

➢ TICKET INCLUSION:
• General admission ticket to Dolphinarium live show
• Access marine mammal facility
• 45 minutes live show

➢ EXCLUSIONS:
• Transportation to the venue is optional with additional cost.
• Personal expenses, shopping, souvenirs, food & beverage etc.,

ADDITIONAL INFORMATION:
• Tickets are flexible to use as per the validity date on the ticket.
• Tickets are non-refundable or non-exchangeable.
• Please arrive at the venue at least 30 minutes prior to the session commences.
• To enter the Creek Park, Guests required to pay entrance fee AED.5 with NOL Card, for the
guests without NOL card please proceed to Creek Park Gate 1 and purchase NOL card with
minimum amount of AED. 25.
• Children under 2 years old are free of charge.
• Children between 2 – 12 years old are considered as a child rate.
• Children 12 years old and above are considered as an adult and full of charge.
• Children must be accompanied by the adult or guardian.
• Children 8 years old and above, and swimmers are only qualifying to Water activity.
• Pregnant woman and people with injuries are not allowed to swim with dolphin.
• The facility does not allow the carrying of sharp objects, paints, folding bikes, skateboards,
large bags, etc.
• No heavy luggage is allowed during this visit.
• The service provider has no responsibility for any component of an attractions non
operational due to technical reasons or weather conditions. No compensation will be
adjusted.

➢ FAQ’S:

Time of the day?
From 11:00 am – 5:00 pm.
No show on Tuesday

Duration?
45 minutes show

What do i wear?
These is indoor. So, something lights & comfortable!

How many people?
Transfer to the venue is available for both options sharing & private.
Guests with shared transfer must expect with other guests joining you on this trip.

How do i get there?
We offer a pickup & drop off to anywhere in Dubai.

What facilities are there?
The venue usually provides basic facilities such as seating, refreshments. Separate washroom for men & women.

Souvenirs?
In addition to a free Bloom Horizon souvenir. Souvenirs shop is available in the area, guests can purchase of their choice.

➢ IMPORTANT INFORMATION:
to booking, Bloom Horizon requests that all available trip/activity information is carefully read and
understood by the customer(s), including payment procedures and general terms & conditions. Travel timings & trip/activity durations stated are for Bloom Horizons management plan only, and may be affected by adverse weather conditions, construction, or other traffic incidents. As such, Bloom Horizon advises the customer(s) to plan their trip accordingly.

TERMS & CONDITIONS / PRIVACY POLICY
Thank you for choosing Bloom Horizon Travel & Tourism. By booking with us, you must agree all the
terms and conditions of your chosen trip/activity. The introductory terms and conditions below are
applicable for all bookings made with Bloom Horizon Travel & Tourism LLC;

COLLECTION OF CUSTOMER INFORMATION
❖ Upon enquiry about our products & services, or booking a trip/activity with us, we do ask that
all provided customer information (name, email address, contact details, physical address) are
correct, in addition to all dates, timings, and guest numbers confirmed prior to the trip/activity
taking place.
❖ Please check all the information which you provide us at the time of booking to ensure that is
correct on receipt of all documents. And advise us of any error immediately. This information
helps our planning team to further meet your requirements for future bookings.

PAYMENTS
❖ Kindly note that the booking confirmation is subject to receipt of payment in full. Once payment is completed, our assignment team will send confirmation via email or WhatsApp message.❖ We accept bank transfer & debit/credit card payments.
Payment must be made in full either:(a) at the time of booking, or(b) to our associates & drivers directly. If (b), please ensure the customer(s) have the correct cash amount available in the local currency (AED Dirhams) and DO NOT include any tips wishing to be made in this particular transaction.

CHANGES & CANCELLATION POLICY
❖ For any changes to your booking(s), please note that you must contact Bloom Horizon within
24 hours before your scheduled pick up or arrival time.
❖ Should full payment fail to be completed before the required date or time of trip/activity,
Bloom Horizon reserves the right to cancel the booking(s) and halt any requested or arranged
services.
❖ Prior notice of 24 hours or more is mandatory to avoid 100% charges for same day
cancellation, or customer(s) absence from the agreed meeting point.